The OTA commission cliff: when 18% becomes too expensive
A look at the economics of OTA commission and the pace ratio at which direct booking pivots become profitable.
Operator-grade essays on how independent hotels can run institutional revenue strategy, decode the OTA economy, and build durable pricing discipline.
The mid-tier RMS market is broken. Enterprise vendors price-out independents; independent-tier vendors over-simplify the math. We unpack the structural reasons — and what a properly-tiered RMS purchase looks like for an independent hotel.
Operator-perspective writing on the topics that actually move RevPAR for independent and boutique hotels. No generic listicles, no vendor fluff.
A look at the economics of OTA commission and the pace ratio at which direct booking pivots become profitable.
How to evaluate a group RFP without a spreadsheet — what net-value-vs-displaced actually means and how to defend your decision to the GM.
Forecast accuracy translated for the working RM. What's a defensible bias, when should you override the model, and what number is "good enough"?
The mental model for choosing the right pricing strategy — and the operational triggers that should switch you between them.
Where the UK independent segment stands on RevPAR, occupancy, ADR, and direct-booking share heading into Q3 2026.
Booking.com / Expedia rate parity clauses unpacked — what's contractual, what's enforceable, and where independents quietly have leverage.